{"id":8999,"date":"2025-07-25T23:44:18","date_gmt":"2025-07-25T23:44:18","guid":{"rendered":"http:\/\/localhost\/?p=8999"},"modified":"2025-07-25T23:44:18","modified_gmt":"2025-07-25T23:44:18","slug":"freescouts-deserialization-of-untrusted-data-leads-to-remote-code-execution","status":"publish","type":"post","link":"https:\/\/zero.redgem.net\/?p=8999","title":{"rendered":"FreeScout&#8217;s deserialization of untrusted data leads to Remote Code Execution"},"content":{"rendered":"<div style=\"font-family: Arial, sans-serif; max-width: 1200px; margin: 0 auto;\">\n<h2 style=\"color: #333; border-bottom: 2px solid #ff6600; padding-bottom: 10px;\">CVE Details<\/h2>\n<div style=\"display: grid; grid-template-columns: repeat(auto-fit, minmax(300px, 1fr)); gap: 20px; margin-bottom: 20px;\">\n<div style=\"padding: 20px; border-radius: 8px; box-shadow: 0 2px 4px rgba(0,0,0,0.1);\">\n<h3 style=\"margin-top: 0; \">Basic Information<\/h3>\n<table style=\"width:100%; border-collapse: collapse;\">\n<tr>\n<th style=\"text-align: left; padding: 8px; border-bottom: 1px solid #ddd;\">Title<\/th>\n<td style=\"padding: 8px; border-bottom: 1px solid #ddd;\">FreeScout&#8217;s deserialization of untrusted data leads to Remote Code Execution<\/td>\n<\/tr>\n<tr>\n<th style=\"text-align: left; padding: 8px; border-bottom: 1px solid #ddd;\">Type<\/th>\n<td style=\"padding: 8px; border-bottom: 1px solid #ddd;\">cve<\/td>\n<\/tr>\n<tr>\n<th style=\"text-align: left; padding: 8px; border-bottom: 1px solid #ddd;\">Published<\/th>\n<td style=\"padding: 8px; border-bottom: 1px solid #ddd;\">2025-07-26T03:35:17.444Z<\/td>\n<\/tr>\n<tr>\n<th style=\"text-align: left; padding: 8px; border-bottom: 1px solid #ddd;\">Modified<\/th>\n<td style=\"padding: 8px; border-bottom: 1px solid #ddd;\">2025-07-26T03:35:17.444Z<\/td>\n<\/tr>\n<\/table>\n<\/div>\n<div style=\"padding: 20px; border-radius: 8px; box-shadow: 0 2px 4px rgba(0,0,0,0.1);\">\n<h3 style=\"margin-top: 0; \">Product Information<\/h3>\n<table style=\"width:100%; border-collapse: collapse;\">\n<tr>\n<th style=\"text-align: left; padding: 8px; border-bottom: 1px solid #ddd;\">Vendor<\/th>\n<td style=\"padding: 8px; border-bottom: 1px solid #ddd;\">freescout-help-desk<\/td>\n<\/tr>\n<tr>\n<th style=\"text-align: left; padding: 8px; border-bottom: 1px solid #ddd;\">Product<\/th>\n<td style=\"padding: 8px; border-bottom: 1px solid #ddd;\">freescout<\/td>\n<\/tr>\n<tr>\n<th style=\"text-align: left; padding: 8px; border-bottom: 1px solid #ddd;\">Version<\/th>\n<td style=\"padding: 8px; border-bottom: 1px solid #ddd;\">< 1.8.186<\/td>\n<\/tr>\n<\/table>\n<\/div>\n<\/div>\n<div style=\"padding: 20px; border-radius: 8px; box-shadow: 0 2px 4px rgba(0,0,0,0.1); margin-bottom: 20px;\">\n<h3 style=\"margin-top: 0; \">CVSS Information<\/h3>\n<table style=\"width:100%; border-collapse: collapse;\">\n<tr>\n<th style=\"text-align: left; padding: 8px; border-bottom: 1px solid #ddd;\">Base Score<\/th>\n<td style=\"padding: 8px; border-bottom: 1px solid #ddd; color: #ff6600; font-weight: bold;\">8.6 (HIGH)<\/td>\n<\/tr>\n<tr>\n<th style=\"text-align: left; padding: 8px; border-bottom: 1px solid #ddd;\">Attack Vector<\/th>\n<td style=\"padding: 8px; border-bottom: 1px solid #ddd;\">CVSS:4.0\/AV:N\/AC:L\/AT:N\/PR:H\/UI:N\/VC:H\/VI:H\/VA:H\/SC:N\/SI:N\/SA:N<\/td>\n<\/tr>\n<\/table>\n<\/div>\n<div style=\"padding: 20px; border-radius: 8px; box-shadow: 0 2px 4px rgba(0,0,0,0.1); margin-bottom: 20px;\">\n<h3 style=\"margin-top: 0; \">AI Analysis<\/h3>\n<table style=\"width:100%; border-collapse: collapse;\">\n<tr>\n<th style=\"text-align: left; padding: 8px; border-bottom: 1px solid #ddd;\">AI Description<\/th>\n<td style=\"padding: 8px; border-bottom: 1px solid #ddd;\">A critical deserialization vulnerability in FreeScout&#8217;s \/conversation\/ajax endpoint allows remote code execution for authenticated users with the APP_KEY, enabling full web application compromise.<\/td>\n<\/tr>\n<tr>\n<th style=\"text-align: left; padding: 8px; border-bottom: 1px solid #ddd;\">AI Severity<\/th>\n<td style=\"padding: 8px; border-bottom: 1px solid #ddd;\">Critical<\/td>\n<\/tr>\n<tr>\n<th style=\"text-align: left; padding: 8px; border-bottom: 1px solid #ddd;\">AI Vendor<\/th>\n<td style=\"padding: 8px; border-bottom: 1px solid #ddd;\">FreeScout Community<\/td>\n<\/tr>\n<tr>\n<th style=\"text-align: left; padding: 8px; border-bottom: 1px solid #ddd;\">AI Product<\/th>\n<td style=\"padding: 8px; border-bottom: 1px solid #ddd;\">FreeScout<\/td>\n<\/tr>\n<tr>\n<th style=\"text-align: left; padding: 8px; border-bottom: 1px solid #ddd;\">AI Version<\/th>\n<td style=\"padding: 8px; border-bottom: 1px solid #ddd;\">1.8.185<\/td>\n<\/tr>\n<\/table>\n<\/div>\n<div style=\"padding: 15px; border-radius: 5px; margin-bottom: 20px;\">\n<h4 style=\"margin-top: 0; \">Affected Products<\/h4>\n<ul style=\"margin: 0; padding-left: 20px;\">\n<li>freescout-help-desk freescout < 1.8.186<\/li>\n<\/ul>\n<\/div>\n<div style=\"padding: 20px; border-radius: 8px; box-shadow: 0 2px 4px rgba(0,0,0,0.1); margin-bottom: 20px;\">\n<h3 style=\"margin-top: 0; \">Additional Information<\/h3>\n<table style=\"width:100%; border-collapse: collapse;\">\n<tr>\n<th style=\"text-align: left; padding: 8px; border-bottom: 1px solid #ddd;\">CWE List<\/th>\n<td style=\"padding: 8px; border-bottom: 1px solid #ddd;\">CWE-502<\/td>\n<\/tr>\n<tr>\n<th style=\"text-align: left; padding: 8px; border-bottom: 1px solid #ddd;\">Source<\/th>\n<td style=\"padding: 8px; border-bottom: 1px solid #ddd;\">GitHub_M<\/td>\n<\/tr>\n<\/table>\n<\/div>\n<div style=\"padding: 20px; border-radius: 8px; box-shadow: 0 2px 4px rgba(0,0,0,0.1); margin-bottom: 20px;\">\n<h3 style=\"margin-top: 0; \">Description<\/h3>\n<div style=\"padding: 15px; border-left: 4px solid #4CAF50; \">FreeScout is a lightweight free open source help desk and shared inbox built with PHP (Laravel framework). In versions 1.8.185 and below, there is a critical deserialization vulnerability in the \/conversation\/ajax endpoint that allows authenticated users with knowledge of the APP_KEY to achieve remote code execution. The vulnerability occurs when the application processes the attachments_all and attachments POST parameters through the insecure Helper::decrypt() function, which performs unsafe deserialization of user-controlled data without proper validation. This flaw enables attackers to create arbitrary objects and manipulate their properties, leading to complete compromise of the web application. This is fixed in version 1.8.186.<\/div>\n<\/div>\n<div style=\"padding: 15px; border-radius: 5px; margin-bottom: 20px;\">\n<h4 style=\"margin-top: 0; \">References<\/h4>\n<ul style=\"margin: 0; padding-left: 20px;\">\n<li><a href=\"https:\/\/github.com\/freescout-help-desk\/freescout\/security\/advisories\/GHSA-vcc2-6r66-gvvj\" target=\"_blank\">https:\/\/github.com\/freescout-help-desk\/freescout\/security\/advisories\/GHSA-vcc2-6r66-gvvj<\/a><\/li>\n<li><a href=\"https:\/\/github.com\/freescout-help-desk\/freescout\/commit\/9669c57f1ddbee896752d9e16270abfd97b20eb9\" target=\"_blank\">https:\/\/github.com\/freescout-help-desk\/freescout\/commit\/9669c57f1ddbee896752d9e16270abfd97b20eb9<\/a><\/li>\n<\/ul>\n<\/div>\n<div style=\"text-align: center; margin-top: 30px;\">\n<a href=\"\" target=\"_blank\" style=\"display: inline-block; background-color: #4CAF50; color: white; padding: 12px 24px; text-decoration: none; border-radius: 4px; font-weight: bold; transition: background-color 0.3s;\">View Full CVE Details<\/a>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>CVE Details Basic Information Title FreeScout&#8217;s deserialization of untrusted data leads to Remote Code Execution Type cve Published 2025-07-26T03:35:17.444Z Modified 2025-07-26T03:35:17.444Z Product Information Vendor freescout-help-desk&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[6,8,81,12,15,13,7,11,5],"class_list":["post-8999","post","type-post","status-publish","format-standard","hentry","category-category_cve","tag-cve","tag-cvss","tag-cvss-86","tag-exploit","tag-high","tag-news","tag-security","tag-tapic","tag-vulnerability"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - 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