8.6
/ 10
HIGH
CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N
Description
FreeScout is a lightweight free open source help desk and shared inbox built with PHP (Laravel framework). In versions 1.8.185 and below, there is a critical deserialization vulnerability in the /conversation/ajax endpoint that allows authenticated users with knowledge of the APP_KEY to achieve remote code execution. The vulnerability occurs when the application processes the attachments_all and attachments POST parameters through the insecure Helper::decrypt() function, which performs unsafe deserialization of user-controlled data without proper validation. This flaw enables attackers to create arbitrary objects and manipulate their properties, leading to complete compromise of the web application. This is fixed in version 1.8.186.
Basic Information
ID
CVE-2025-54366
Source
GitHub_M
Published
Jul 26, 2025 at 03:35
Modified
Jul 28, 2025 at 15:00
Affected Product
Vendor
freescout-help-desk
Product
freescout
Version
< 1.8.186
Affected Versions
freescout-help-desk freescout < 1.8.186