5.3
/ 10
MEDIUM
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N
Description
The HAPPY – Helpdesk Support Ticket System plugin for WordPress is vulnerable to authorization bypass due to a missing capability check on the 'submit_form_reply' AJAX action in all versions up to, and including, 1.0.9. This makes it possible for authenticated attackers, with Subscriber-level access and above, to submit replies to arbitrary support tickets by manipulating the 'happy_topic_id' parameter, regardless of whether they are the ticket owner or have been assigned to the ticket.
Basic Information
ID
CVE-2025-14581
Source
Wordfence
Published
Dec 13, 2025 at 03:20
Affected Product
Vendor
villatheme
Product
HAPPY – Helpdesk Support Ticket System
Version
*
Affected Versions
villatheme HAPPY – Helpdesk Support Ticket System *
CWE Classification
References
- www.wordfence.com /threat-intel/vulnerabilities/id/3967b5ce-f0f8-4620-8883-0857aeee8f8b
- plugins.trac.wordpress.org /browser/happy-helpdesk-support-ticket-system/trunk/inc/happy-replies.php
- plugins.trac.wordpress.org /browser/happy-helpdesk-support-ticket-system/tags/1.0.9/inc/happy-replies.php
- plugins.trac.wordpress.org /changeset