4.8
/ 10
MEDIUM
CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N
Description
Multiple vulnerabilities in the web-based management interface of Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the web-based management interface of an affected device.
These vulnerabilities exist because the web-based management interface does not properly validate user-supplied input. An attacker could exploit these vulnerabilities by injecting malicious code into specific pages of the interface. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information. To exploit these vulnerabilities, the attacker must have valid administrative credentials.
These vulnerabilities exist because the web-based management interface does not properly validate user-supplied input. An attacker could exploit these vulnerabilities by injecting malicious code into specific pages of the interface. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information. To exploit these vulnerabilities, the attacker must have valid administrative credentials.
Basic Information
ID
CVE-2026-20055
Source
cisco
Published
Jan 21, 2026 at 16:26
Affected Product
Vendor
Cisco
Product
Cisco Packaged Contact Center Enterprise
Version
12.5(1)
Affected Versions
Cisco Cisco Packaged Contact Center Enterprise 12.5(1)
Cisco Cisco Packaged Contact Center Enterprise 11.0(1)
Cisco Cisco Packaged Contact Center Enterprise 12.0(1)
Cisco Cisco Packaged Contact Center Enterprise 11.0(2)
Cisco Cisco Packaged Contact Center Enterprise 11.5(1)
Cisco Cisco Packaged Contact Center Enterprise 10.5(1)
Cisco Cisco Packaged Contact Center Enterprise 10.5(2)
Cisco Cisco Packaged Contact Center Enterprise 11.6(2)
Cisco Cisco Packaged Contact Center Enterprise 10.5(1)_ES7
Cisco Cisco Packaged Contact Center Enterprise 11.6(1)
Cisco Cisco Packaged Contact Center Enterprise 10.5(2)_ES8
Cisco Cisco Packaged Contact Center Enterprise 12.6(1)
Cisco Cisco Packaged Contact Center Enterprise 12.5(2)
Cisco Cisco Packaged Contact Center Enterprise 12.6(2)
Cisco Cisco Packaged Contact Center Enterprise 15.0(1)
Cisco Cisco Unified Contact Center Enterprise 12.6(1)ES3
Cisco Cisco Unified Contact Center Enterprise 12.6(1)ES1
Cisco Cisco Unified Contact Center Enterprise 12.6(1)
Cisco Cisco Unified Contact Center Enterprise 12.6(1)ES2
Cisco Cisco Unified Contact Center Enterprise 12.6(1)SecurityPatch
Cisco Cisco Unified Contact Center Enterprise 12.5(1)ES1
Cisco Cisco Unified Contact Center Enterprise 12.5(1)
Cisco Cisco Unified Contact Center Enterprise 12.6(1)ES4
Cisco Cisco Unified Contact Center Enterprise 11.0(1)
Cisco Cisco Unified Contact Center Enterprise 10.5(1)
Cisco Cisco Unified Contact Center Enterprise 12.0(1)
Cisco Cisco Unified Contact Center Enterprise 10.5
Cisco Cisco Unified Contact Center Enterprise 11.0
Cisco Cisco Unified Contact Center Enterprise 11.5
Cisco Cisco Unified Contact Center Enterprise 12.6(2)
Cisco Cisco Unified Contact Center Enterprise 12.6(2)ES1
Cisco Cisco Unified Contact Center Enterprise 12.6(2)ES2
Cisco Cisco Unified Contact Center Enterprise 15.0(1)
Cisco Cisco Unified Contact Center Enterprise 12.6(2)ES3
Cisco Cisco Unified Contact Center Enterprise 15.0(1)ET01
Cisco Cisco Unified Contact Center Enterprise 15.0(1)_SP1
Cisco Cisco Unified Contact Center Enterprise 15.0(1)ES202508
Cisco Cisco Packaged Contact Center Enterprise 11.0(1)
Cisco Cisco Packaged Contact Center Enterprise 12.0(1)
Cisco Cisco Packaged Contact Center Enterprise 11.0(2)
Cisco Cisco Packaged Contact Center Enterprise 11.5(1)
Cisco Cisco Packaged Contact Center Enterprise 10.5(1)
Cisco Cisco Packaged Contact Center Enterprise 10.5(2)
Cisco Cisco Packaged Contact Center Enterprise 11.6(2)
Cisco Cisco Packaged Contact Center Enterprise 10.5(1)_ES7
Cisco Cisco Packaged Contact Center Enterprise 11.6(1)
Cisco Cisco Packaged Contact Center Enterprise 10.5(2)_ES8
Cisco Cisco Packaged Contact Center Enterprise 12.6(1)
Cisco Cisco Packaged Contact Center Enterprise 12.5(2)
Cisco Cisco Packaged Contact Center Enterprise 12.6(2)
Cisco Cisco Packaged Contact Center Enterprise 15.0(1)
Cisco Cisco Unified Contact Center Enterprise 12.6(1)ES3
Cisco Cisco Unified Contact Center Enterprise 12.6(1)ES1
Cisco Cisco Unified Contact Center Enterprise 12.6(1)
Cisco Cisco Unified Contact Center Enterprise 12.6(1)ES2
Cisco Cisco Unified Contact Center Enterprise 12.6(1)SecurityPatch
Cisco Cisco Unified Contact Center Enterprise 12.5(1)ES1
Cisco Cisco Unified Contact Center Enterprise 12.5(1)
Cisco Cisco Unified Contact Center Enterprise 12.6(1)ES4
Cisco Cisco Unified Contact Center Enterprise 11.0(1)
Cisco Cisco Unified Contact Center Enterprise 10.5(1)
Cisco Cisco Unified Contact Center Enterprise 12.0(1)
Cisco Cisco Unified Contact Center Enterprise 10.5
Cisco Cisco Unified Contact Center Enterprise 11.0
Cisco Cisco Unified Contact Center Enterprise 11.5
Cisco Cisco Unified Contact Center Enterprise 12.6(2)
Cisco Cisco Unified Contact Center Enterprise 12.6(2)ES1
Cisco Cisco Unified Contact Center Enterprise 12.6(2)ES2
Cisco Cisco Unified Contact Center Enterprise 15.0(1)
Cisco Cisco Unified Contact Center Enterprise 12.6(2)ES3
Cisco Cisco Unified Contact Center Enterprise 15.0(1)ET01
Cisco Cisco Unified Contact Center Enterprise 15.0(1)_SP1
Cisco Cisco Unified Contact Center Enterprise 15.0(1)ES202508