SolarWinds Web Help Desk Hardcoded Credentials Vulnerability_CVE-2025-40537

7.5 / 10

HIGH

CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:H

Description

SolarWinds Web Help Desk was found to be susceptible to a hardcoded credentials vulnerability that, under certain situations, could allow access to administrative functions.

Basic Information

ID CVE-2025-40537

Source SolarWinds

Published Jan 28, 2026 at 07:31

Affected Product

Vendor SolarWinds

Product Web Help Desk

Version 12.8.8 HF1 and below

Affected Versions SolarWinds Web Help Desk 12.8.8 HF1 and below

CWE Classification

CWE-798

References

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    "lastseen": "",
    "description": "SolarWinds Web Help Desk was found to be susceptible to a hardcoded credentials vulnerability that, under certain situations, could allow access to administrative functions.",
    "published": "2026-01-28T07:31:41.994Z",
    "modified": "2026-01-28T07:31:41.994Z",
    "type": "cve",
    "title": "SolarWinds Web Help Desk Hardcoded Credentials Vulnerability",
    "source": "SolarWinds",
    "references": "https://www.solarwinds.com/trust-center/security-advisories/CVE-2025-40537\nhttps://documentation.solarwinds.com/en/success_center/whd/content/release_notes/whd_2026-1_release_notes.htm",
    "id": "CVE-2025-40537",
    "bulletinFamily": "",
    "cwe": [
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    "cvelist": null,
    "sourceData": "SolarWinds Web Help Desk 12.8.8 HF1 and below",
    "sourceHref": "",
    "cvss": {
        "score": 7.5,
        "severity": "HIGH",
        "vector": "CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:H",
        "version": "3.1"
    },
    "cvss2": [],
    "cvss3": {
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        "vectorString": "",
        "baseScore": 0,
        "baseSeverity": "",
        "attackVector": "",
        "attackComplexity": "",
        "privilegesRequired": "",
        "userInteraction": "",
        "scope": "",
        "confidentialityImpact": "",
        "integrityImpact": "",
        "availabilityImpact": "",
        "cvssV3": {
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        }
    },
    "href": "",
    "category_name": "CVE",
    "post_link": "",
    "product": "Web Help Desk",
    "version": "12.8.8 HF1 and below",
    "vendor": "SolarWinds",
    "ai_description": "",
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    "ai_score": 0
}