5.4
/ 10
MEDIUM
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N
Description
The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.4.4 via the 'add_reply' function due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with subscriber-level access and above, to steal file attachments uploaded by other users by specifying arbitrary attachment IDs in the 'description_attachments' parameter, re-associating those files to their own tickets and removing access from the original owners.
Basic Information
ID
CVE-2026-1251
Source
Wordfence
Published
Jan 31, 2026 at 06:39
Affected Product
Vendor
psmplugins
Product
SupportCandy – Helpdesk & Customer Support Ticket System
Version
*
Affected Versions
psmplugins SupportCandy – Helpdesk & Customer Support Ticket System *