CVE 5.4 MEDIUM

SupportCandy – Helpdesk & Customer Support Ticket System <= 3.4.4 - Authenticated (Subscriber+) Insecure Direct Object Reference_CVE-2026-1251

5.4 / 10
MEDIUM
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N

Description

The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.4.4 via the 'add_reply' function due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with subscriber-level access and above, to steal file attachments uploaded by other users by specifying arbitrary attachment IDs in the 'description_attachments' parameter, re-associating those files to their own tickets and removing access from the original owners.

Basic Information

ID CVE-2026-1251
Source Wordfence
Published Jan 31, 2026 at 06:39

Affected Product

Vendor psmplugins
Product SupportCandy – Helpdesk & Customer Support Ticket System
Version *
Affected Versions psmplugins SupportCandy – Helpdesk & Customer Support Ticket System *

CWE Classification

References

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