CVE 7.1 HIGH

FreeScout: Conversation Change-Customer Cross-Mailbox Authorization Bypass_CVE-2026-41906

7.1 / 10
HIGH
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:N

Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.214, the Change Customer modal correctly hides out-of-scope customers through the mailbox-filtered search endpoint, but the backend conversation_change_customer action accepts any supplied customer_email. A low-privileged agent can forge a request and bind a visible conversation to a hidden customer in another mailbox. This issue has been patched in version 1.8.214.

Basic Information

ID CVE-2026-41906
Source GitHub_M
Published May 7, 2026 at 18:09

Affected Product

Vendor freescout-help-desk
Product freescout
Version < 1.8.214
Affected Versions freescout-help-desk freescout < 1.8.214

CWE Classification

References

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