7.1
/ 10
HIGH
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:N
Description
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.214, the Change Customer modal correctly hides out-of-scope customers through the mailbox-filtered search endpoint, but the backend conversation_change_customer action accepts any supplied customer_email. A low-privileged agent can forge a request and bind a visible conversation to a hidden customer in another mailbox. This issue has been patched in version 1.8.214.
Basic Information
ID
CVE-2026-41906
Source
GitHub_M
Published
May 7, 2026 at 18:09
Affected Product
Vendor
freescout-help-desk
Product
freescout
Version
< 1.8.214
Affected Versions
freescout-help-desk freescout < 1.8.214