6.5
/ 10
MEDIUM
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:N/A:H
Description
An improper neutralization of active SVG content in OTRS or ((OTRS)) Community Edition ticket article rendering allows attackers to inject specially crafted SVG payloads via email content, leading to browser-side resource exhaustion and denial of service when affected tickets are opened by an agent or customer. The issue can be exploited without JavaScript execution and is not mitigated by the configured Content Security Policy (CSP).
This issue affects OTRS:
* 7.0.X
* 8.0.X
* 2023.X
* 2024.X
* 2025.X
* 2026.X before 2026.4.X
Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected
This issue affects OTRS:
* 7.0.X
* 8.0.X
* 2023.X
* 2024.X
* 2025.X
* 2026.X before 2026.4.X
Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected
Basic Information
ID
CVE-2026-48208
Source
OTRS
Published
Jun 1, 2026 at 03:32
Affected Product
Vendor
OTRS AG
Product
OTRS
Version
7.0.x
Affected Versions
OTRS AG OTRS 7.0.x
OTRS AG OTRS 8.0.x
OTRS AG OTRS 2023.x
OTRS AG OTRS 2024.x
OTRS AG OTRS 2025.x
OTRS AG OTRS 2026.x
OTRS AG ((OTRS)) Community Edition 6.x
OTRS AG OTRS 8.0.x
OTRS AG OTRS 2023.x
OTRS AG OTRS 2024.x
OTRS AG OTRS 2025.x
OTRS AG OTRS 2026.x
OTRS AG ((OTRS)) Community Edition 6.x