9.1
/ 10
CRITICAL
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
Description
An improper Input Validation vulnerability in OTRS or ((OTRS)) Community Edition database layer module allows an unauthenticated SQL injection which can lead to an authentication bypass. This issue only affects the system if the MySQL/MariaDB server is configured with the NO_BACKSLASH_ESCAPES SQL mode.
This issue affects OTRS:
* 7.0.X
* 8.0.X
* 2023.X
* 2024.X
* 2025.X
* 2026.X before 2026.4.X
* (OTRS)) Community Edition: 6.0.x
Products based on the ((OTRS)) Community Edition also very likely to be affected
This issue affects OTRS:
* 7.0.X
* 8.0.X
* 2023.X
* 2024.X
* 2025.X
* 2026.X before 2026.4.X
* (OTRS)) Community Edition: 6.0.x
Products based on the ((OTRS)) Community Edition also very likely to be affected
AI Analysis
SQL injection vulnerability in OTRS database layer module via MySQL quote method, allowing authentication bypass
Basic Information
ID
CVE-2026-48188
Source
OTRS
Published
Jun 1, 2026 at 03:33
Affected Product
Vendor
OTRS AG
Product
OTRS
Version
7.0.x
Affected Versions
OTRS AG OTRS 7.0.x
OTRS AG OTRS 8.0.x
OTRS AG OTRS 2023.x
OTRS AG OTRS 2024.x
OTRS AG OTRS 2025.x
OTRS AG OTRS 2026.x
OTRS AG ((OTRS)) Community Edition 6.x
OTRS AG OTRS 8.0.x
OTRS AG OTRS 2023.x
OTRS AG OTRS 2024.x
OTRS AG OTRS 2025.x
OTRS AG OTRS 2026.x
OTRS AG ((OTRS)) Community Edition 6.x
CWE Classification
AI Assessment
AI Score
9.1 / 10
AI Severity
Critical
Vendor
OTRS AG
Product
OTRS
Version
7.0.x, 8.0.x, 2023.x, 2024.x, 2025.x, 2026.x before 2026.4.x, ((OTRS)) Community Edition 6.0.x