Bypass DedicatedAgentToCustomerGroups Setting_CVE-2026-48189

{
    "lastseen": "",
    "description": "An improper Input Validation vulnerability in OTRS Customer Backend module allows to access customer information which are restricted to other groups. Please note that the feature has to be anabled and\u00a0CustomerGroupSupport\u00a0has to be used to be affected.\n\nThis issue affects OTRS: \n\n  *  7.0.X\n  *  8.0.X\n  *  2023.X\n  *  2024.X\n  *  2025.X\n  *  2026.X before 2026.4.X",
    "published": "2026-06-01T03:33:03.373Z",
    "modified": "2026-06-01T03:33:03.373Z",
    "type": "cve",
    "title": "Bypass DedicatedAgentToCustomerGroups Setting",
    "source": "OTRS",
    "references": "https://otrs.com/release-notes/otrs-security-advisory-2026-03/",
    "id": "CVE-2026-48189",
    "bulletinFamily": "",
    "cwe": [
        "CWE-200"
    ],
    "cvelist": null,
    "sourceData": "OTRS AG OTRS 7.0.x\nOTRS AG OTRS 8.0.x\nOTRS AG OTRS 2023.x\nOTRS AG OTRS 2024.x\nOTRS AG OTRS 2025.x\nOTRS AG OTRS 2026.x",
    "sourceHref": "",
    "cvss": {
        "score": 5.7,
        "severity": "MEDIUM",
        "vector": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N",
        "version": "3.1"
    },
    "cvss2": [],
    "cvss3": {
        "version": "",
        "vectorString": "",
        "baseScore": 0,
        "baseSeverity": "",
        "attackVector": "",
        "attackComplexity": "",
        "privilegesRequired": "",
        "userInteraction": "",
        "scope": "",
        "confidentialityImpact": "",
        "integrityImpact": "",
        "availabilityImpact": "",
        "cvssV3": {
            "version": "",
            "vectorString": "",
            "baseScore": 0,
            "baseSeverity": "",
            "attackVector": "",
            "attackComplexity": "",
            "privilegesRequired": "",
            "userInteraction": "",
            "scope": "",
            "confidentialityImpact": "",
            "integrityImpact": "",
            "availabilityImpact": ""
        }
    },
    "href": "",
    "category_name": "CVE",
    "post_link": "",
    "product": "OTRS",
    "version": "7.0.x",
    "vendor": "OTRS AG",
    "ai_description": "",
    "ai_severity": "",
    "ai_vendor": "",
    "ai_product": "",
    "ai_version": "",
    "ai_score": 0
}