3.5
/ 10
LOW
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
Description
An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and CustomerGroupSupport has to be used to be affected.
This issue affects OTRS:
* 7.0.X
* 8.0.X
* 2023.X
* 2024.X
* 2025.X
* 2026.X before 2026.4.X
This issue affects OTRS:
* 7.0.X
* 8.0.X
* 2023.X
* 2024.X
* 2025.X
* 2026.X before 2026.4.X
Basic Information
ID
CVE-2026-48190
Source
OTRS
Published
Jun 1, 2026 at 03:32
Affected Product
Vendor
OTRS AG
Product
OTRS
Version
7.0.x
Affected Versions
OTRS AG OTRS 7.0.x
OTRS AG OTRS 8.0.x
OTRS AG OTRS 2023.x
OTRS AG OTRS 2024.x
OTRS AG OTRS 2025.x
OTRS AG OTRS 2026.x
OTRS AG OTRS 8.0.x
OTRS AG OTRS 2023.x
OTRS AG OTRS 2024.x
OTRS AG OTRS 2025.x
OTRS AG OTRS 2026.x